SHIPPING PROTOCOLS

LOGISTICS DEPT. UPDATED: MAY 2026

ZONE 01

SPAIN (DOMESTIC)

CARRIER CORREOS / UPS

TRANSIT TIME 2-5 DAYS
24 - 48 HOURS

          COST
          CALCULATED AT CHECKOUT
        

ZONE 02

EUROPEAN UNION

CARRIER UPS / DHL

TRANSIT TIME 3 - 5 BUSINESS DAYS

          COST
          CALCULATED AT CHECKOUT
        

ZONE 03

SOUTH AMERICA

CARRIER UPS

TRANSIT TIME 5 - 10 BUSINESS DAYS

          COST
          CALCULATED AT CHECKOUT
        

ORDER PROCESSING

ALL ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS.

CUSTOMS & DUTIES

SCOUND IS NOT RESPONSIBLE FOR ANY CUSTOMS AND TAXES APPLIED TO YOUR ORDER. ALL FEES IMPOSED DURING OR AFTER SHIPPING ARE THE RESPONSIBILITY OF THE CUSTOMER (TARIFFS, TAXES, ETC.).

LOST PACKAGES

WE ARE NOT LIABLE FOR ANY PRODUCTS DAMAGED OR LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE SHIPMENT CARRIER TO FILE A CLAIM.